Services

WORK WITH OPS ANGELS.

Operational support that removes you as the safety net.

Sound familiar?

You've hit a ceiling on your capacity because operational admin is eating your most productive hours.
You're burning the midnight oil trying to keep on top of everything - and it still doesn't feel like enough.
Your processes are either nonexistent or entirely dependent on you, and that's starting to slow everything down.
Things are falling through the cracks and you're not sure what needs to happen next.
You want to give your clients a seamless, professional experience but you're too stretched to make it happen consistently.

The packages

THREE ONGOING PARTNERSHIPS

Each package builds on the last - start where you are, grow when you're ready.

Foundation

From £497 + VAT /monthly

Your business, handled - without you needing to stay across everything.

Best for

Founders who need reliable, consistent operational support - without being in the detail.

What's included

Inbox and email management so your messages are organised and nothing gets missed
Diary management keeping your schedule clear and your time protected
Customer support handled professionally on your behalf

Get started

Momentum

From £1497 + VAT /monthly

Where your business starts running with structure - not effort.

Best for

Founders whose business is growing - but still feels heavier than it should.

What's included

Everything in Foundation
Client onboarding managed from first contact through to getting started
Process management and efficiency audit to keep your business organised
Invoice raising and chasing outstanding payments so your cash flow stays healthy

Get started

Expansion

From £1997 + VAT /monthly

Operational leadership for businesses ready to scale properly.

Best for

Established founders ready to scale - without becoming the bottleneck.

What's included

Everything in Momentum
Implementation of efficiency audit actions and process set-up
Financial admin
Supplier, contract, event, project and lead management

Get started

PREMIUM

Not an ongoing retainer - a one-off deep dive to fix what's not working and set your business up to run properly.

One-off 6-week intensive

The Operational Reset™

£2,497 + VAT

For when the business works - but doesn't feel like it.

A focused 6-week intervention to reset how your business operates. We look at what's actually happening behind the scenes - not just what it looks like on the surface - and fix what's creating friction, delays, and unnecessary pressure.

This isn't advice. It's implementation.

What we do

We identify what's not working
Strip back what's misaligned
Put the right structure in place
Document how the business runs

So you're left with a business that feels:

Solid, reliable and supportive.

Get started

The process

WHAT HAPPENS NEXT.

From first hello to fully supported — here's exactly what to expect.

Fill In The Application Form

Tell us a little about your business, where things feel chaotic and what support would actually make a difference. Once we've reviewed your application we'll be in touch within 48 hours to arrange a free discovery call.

You Have A Discovery Call

A free 30 minute call to get to know each other properly. We will take time to understand your business, your team and your rhythms — and if it feels like the right fit, we'll come back to you with a tailored proposal.

We Get Started

We agree a start date, get access to what we need and from there we just get on with it. Most clients notice the difference within the first week.

Most clients are fully onboarded within one week of getting started.

NOT SURE WHERE TO START?

That's completely fine — most people aren't. Drop Heidi a message below and she'll come back to you within 48 hours to figure out the best fit together.

Fill in the application form

FAQs

GOOD QUESTIONS.

A Virtual Assistant typically works reactively — you tell them what to do and they do it. They're task-based, and the direction always comes from you. An Operations Manager works differently. They take ownership of the operational layer of your business — spotting what needs to happen before you have to ask, building systems that reduce your involvement, and thinking strategically about how everything fits together.

READY TO HAND OVER THE REINS?

Fill in the application form and Heidi will be in touch. No pressure, no commitment — just a conversation.

Get in touch